Onepilot

The Onepilot app enhances agent productivity for Shopify merchants by providing instant access to order details and facilitating 24/7 customer care outsourcing with human support. Its streamlined features enable efficient ticket resolution and integration of various tools, making customer service operations simpler and more effective for businesses of all sizes.

Enhance Agent Productivity with Instant Access to Order Details

Onepilot App Review

The Onepilot app, developed by Onepilot, launched on July 28, 2023, aims to enhance agent productivity by providing instant access to order details. Designed for Shopify merchants, Onepilot facilitates customer care outsourcing with a 100% human, instant, and 24/7 support. Whether you’re a small business or a large enterprise, Onepilot’s streamlined features simplify customer service operations and improve overall efficiency.

1

Overview & Key Benefits

Streamline Customer Service with Comprehensive Order Tracking Features
  • Resolving Tickets from All Tools – Manage all ticketing tools in one centralized Ticket Center.
  • Comprehensive Tool Integration – Regroup back-office, payment, and customer tools seamlessly.
  • Agent Training Resources – Provide access to knowledge bases and courses for efficient ticket resolution.

Choose the Pricing Option that Suits Your Business

Flexible Plans

Plan Name Price Free Trial Features
No pricing information available at this time.
3

Pros & Cons

Evaluate the Highlights and Potential Drawbacks
Positive
  • Simplified Customer Care Outsourcing
  • Instant Access to Order Details
  • 24/7 Human Support
  • Centralized Ticket Center
  • Comprehensive Agent Training
Negatives
  • Limited Integrations
  • No Pricing Information Available

Communicate with Shoppers Worldwide

Supported Languages

Onepilot supports multiple languages, including English, French, Spanish, and German. This multilingual capability ensures seamless communication with customers around the world, enhancing user experience and expanding your store’s global reach.

Enhance Your Workflow with Available Tools

Integrations & SEO

As of now, Onepilot does not specify integrations with other Shopify apps or SEO tools. However, its flexible API allows for potential customization and integration with your existing customer service systems, ensuring a tailored workflow that meets your business needs.

4

Real Merchant Feedback

Hear What Shopify Store Owners Are Saying

No merchant feedback available at this time. Be the first to share your experience with Onepilot!

5

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6

Developer Details

Who’s Behind Onepilot?

Onepilot is headquartered at 5 rue Lallier, Paris, 75009, FR. Their website is currently unavailable. Since launching on July 28, 2023, the dedicated team behind Onepilot has focused on simplifying customer care outsourcing for Shopify merchants.

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Additional Resources

Learn, Set Up, and Succeed with Onepilot

Ready to get started or want to explore deeper functionality? Here are some helpful links:

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Final Thoughts

Elevate Your Customer Service & Efficiency

The Onepilot app offers a streamlined, efficient solution for Shopify merchants seeking to enhance their customer service operations. With features like instant access to order details, a centralized Ticket Center, and comprehensive agent training resources, Onepilot provides the tools needed to manage customer inquiries effectively. Its focus on human, 24/7 support ensures that your customers receive timely and personalized assistance.

Experience the benefits of a simplified customer care workflow with Onepilot. Visit the Onepilot listing on the Shopify App Store today, and elevate your store’s customer service to new heights.

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