Avoid Lost Sales by Providing Round-the-Clock Customer Assistance
Phone.do 24/7 Human Support Review
The Phone.do 24/7 Human Support, developed by Phone.do, aims to help Shopify merchants retain customers by offering continuous support through chat and call. With a current 1.6 rating from 2 reviews, the app, launched on May 31, 2022, provides an affordable alternative to hiring an internal support team, ensuring your customers receive timely assistance whenever they need it.
Overview & Key Benefits
Phone.do 24/7 Human Support stands out by providing live customer service agents available around the clock. Key benefits include:
- Customizable Support Agents – Control the language, location, and background of your dedicated support agents.
- Flexible Availability – Choose when and where your customers can access live help.
- Comprehensive Dashboard – Monitor every call, view contexts, and manage follow-up actions.
Affordable Plans to Fit Your Business Needs
Pricing
| Plan Name | Price | Free Trial | Additional Charges | Features |
|---|---|---|---|---|
| Free | Free to install | N/A | $0.99 per minute | N/A |
Pros & Cons
Provide Multilingual Support to Your Customers
Supported Languages & Global Reach
Phone.do 24/7 Human Support currently supports English, allowing you to assist your English-speaking customers effectively. Expanding language options in the future could help you cater to a more diverse global audience, enhancing user experience and customer satisfaction.
Seamlessly Integrate with Your Shopify Workflow
Integrations & SEO
Phone.do 24/7 Human Support does not list specific integrations, but it can work alongside your existing Shopify setup without conflicts. The app’s live support features improve customer satisfaction and can indirectly enhance your store’s SEO by reducing bounce rates and increasing user engagement.
Real Merchant Feedback
With only 2 reviews and a 1.6 rating, Phone.do 24/7 Human Support has limited feedback. Early reviews mention the app’s affordability and ease of setup as positives, while the low rating indicates potential issues or areas needing improvement. As more merchants use the app, a clearer picture of its effectiveness will emerge.
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Developer Details
Phone.do is headquartered at Jaffa 206, Jerusalem, 9438302, IL. Their official website, https://full.do, provides more information about their services and updates. Since launching on May 31, 2022, Phone.do has focused on delivering reliable and cost-effective customer support solutions for Shopify merchants.
Additional Resources
Ready to integrate Phone.do into your Shopify store? Here are some useful links:
Final Thoughts
The Phone.do 24/7 Human Support app offers an affordable and essential solution for Shopify merchants aiming to provide continuous customer support. With customizable support agent profiles, flexible live assistance availability, and a comprehensive monitoring dashboard, Phone.do helps improve customer satisfaction and reduce lost sales. Although it currently has limited features and a low rating, its pricing structure and core functionalities make it a valuable option for new and growing stores seeking reliable support solutions.
Consider integrating Phone.do 24/7 Human Support to ensure your customers receive the assistance they need at any time. Visit the Phone.do listing on the Shopify App Store today, and enhance your store’s customer support capabilities.
- 1Avoid Lost Sales by Providing Round-the-Clock Customer Assistance
- 2Enhance Customer Retention with Reliable Support Features
- 3Affordable Plans to Fit Your Business Needs
- 4Evaluate the Highlights and Potential Drawbacks
- 5Provide Multilingual Support to Your Customers
- 6Seamlessly Integrate with Your Shopify Workflow
- 7Hear What Shopify Store Owners Are Saying
- 8Other Merchants Also Consider
- 9Who’s Behind Phone.do?
- 10Learn, Set Up, and Optimize Phone.do
- 11Enhance Your Customer Support & Boost Sales
