Keeping Helpdesk for Gmail

The Keeping Helpdesk for Gmail app transforms your Gmail into a comprehensive help desk, enabling merchants to streamline customer support workflows, enhance team collaboration, and improve customer satisfaction, all while benefiting from advanced reporting and the ability to manage multiple accounts effortlessly. With a perfect 5.0 rating, it’s an ideal solution for both small and large eCommerce operations.

Streamline Your Customer Support with Gmail Integration

Keeping – Helpdesk for Gmail Review

The Keeping Helpdesk for Gmail, developed by Katsu Ventures, has earned a perfect 5.0 rating from 3 reviews. Launched on August 19, 2021, it transforms your team’s Gmail into a fully featured help desk, enabling seamless customer support directly within Gmail. Whether you manage a small store or a large eCommerce operation, Keeping’s integrated solution streamlines support workflows, enhances team collaboration, and improves customer satisfaction.

1

Overview & Key Benefits

Enhance Your Support Workflow with Comprehensive Gmail Integration

Keeping stands out as a robust helpdesk solution by offering seamless Gmail integration, advanced reporting, and effortless synchronization across multiple Gmail accounts. Key highlights include:

  • Seamless Gmail Integration – Turn your Gmail into a powerful helpdesk without missing a beat.
  • Advanced Reporting & Analytics – Gain insights into response times, ticket volumes, and agent performance.
  • Synchronize Multiple Gmail Accounts – Manage support across personal and work Gmail seamlessly.
  • Unlimited Support Tickets on Unlimited Plan – Scale your support without worrying about ticket limits.
  • User-Friendly Interface – Intuitive design ensures your team can get started quickly.

By centralizing customer support within Gmail, Keeping enhances team collaboration and ensures that no customer query goes unanswered. Its comprehensive reporting tools provide valuable insights to optimize your support processes, making it an indispensable tool for any eCommerce business.

Choose the Plan That Fits Your Support Needs

Flexible Pricing Plans

Plan Name Price Free Trial Features
Plus $30 / month 14-day free trial
  • Unlimited support tickets
  • 3 Support Agents Included
  • 5 Shared Mailboxes
  • 2 Workflows
  • No Branding
Unlimited $48 / month 14-day free trial
  • Unlimited support tickets
  • 3 Support Agents Included
  • Unlimited Shared Mailboxes
  • Unlimited Workflows
  • No Branding
3

Pros & Cons

Evaluate the Highlights and Potential Drawbacks
Positive
  • Seamless Gmail Integration
  • Advanced Reporting & Analytics
  • Synchronize Multiple Gmail Accounts
  • Unlimited Support Tickets on Unlimited Plan
  • User-Friendly Interface
Negatives
  • Additional Charges for More Agents
  • Only English Supported

Communicate with Your Customers Effectively

Supported Languages

Keeping supports English, enabling seamless communication with your customers. This ensures comprehensive support and integration within Gmail for English-speaking teams.

Leverage Gsuite, Gmail, HubSpot, Zapier, and More

Integrations & Workflow

Keeping integrates seamlessly with essential tools such as Gsuite, Gmail, Google Workspace, HubSpot, and Zapier, streamlining your customer support workflows. These integrations enable automated processes, enhanced team collaboration, and efficient ticket management, ensuring your support operations run smoothly.

4

Real Merchant Feedback

Hear What Shopify Store Owners Are Saying

With a perfect 5.0 rating from 3 reviews, Keeping Helpdesk for Gmail has already received positive feedback from Shopify store owners. Users appreciate the seamless integration with Gmail and the ability to manage support tickets directly within their inboxes. “Transforming Gmail into a help desk has significantly improved our support efficiency,” say initial users.

5

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6

Developer Details

Who’s Behind Keeping Helpdesk for Gmail?

Katsu Ventures is the developer behind Keeping Helpdesk for Gmail, headquartered at 429 Washington Ave, Brooklyn, NY, 11238, US. Their official website, https://www.keeping.com/, offers additional insights and updates. Since launching on August 19, 2021, Katsu Ventures has focused on delivering a seamless, user-friendly helpdesk solution integrated with Gmail.

7

Additional Resources

Learn, Set Up, and Succeed with Keeping Helpdesk for Gmail

Ready to get started or want to explore deeper functionality? Here are some helpful links:

8

Final Thoughts

Elevate Your Customer Support Efficiency

The Keeping Helpdesk for Gmail offers a streamlined, fully integrated support solution for Shopify merchants looking to enhance their customer service directly within Gmail. With its robust features such as unlimited support tickets, advanced reporting, and seamless synchronization across Gmail accounts, Keeping provides exceptional value for eCommerce teams of all sizes. The affordable Plus and Unlimited plans cater to varying support needs, ensuring that your customer service operations run efficiently.

Join the growing number of merchants who have optimized their customer support with Keeping Helpdesk for Gmail. Visit the Keeping listing on the Shopify App Store today, and discover how integrated helpdesk capabilities can improve your support workflow and customer satisfaction.

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