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Streamline Your E-commerce Operations with Advanced Phone Solutions
Aircall App Review
The Aircall app, developed by Aircall, currently holds a 1.0 rating from 1 review. Launched on October 12, 2022, Aircall offers e-commerce businesses a robust phone system designed to enhance customer interactions and streamline operations. With features like personalized call information and seamless integration with popular CRM and support tools, Aircall aims to improve communication efficiency for online stores of all sizes.
Overview & Key Benefits
Aircall distinguishes itself with advanced call management features, real-time order information display, and effortless integration with essential business tools. Key benefits of using Aircall include:
- Personalized Customer Conversations – Display customer and order details during inbound calls for tailored interactions.
- Live Order Information – Access and display recent orders, statuses, and tracking information instantly.
- Click-to-Dial – Initiate calls directly from Shopify to enhance response times and efficiency.
By integrating seamlessly with platforms like Gorgias, Zendesk, Hubspot, Intercom, Slack, and Salesforce, Aircall ensures that your communication workflows are unified and efficient. These integrations, combined with essential telephony features and analytics, make Aircall a powerful tool for managing customer relationships and support operations.
Choose the Pricing Option that Suits Your Business
Flexible Plans
| Plan Name | Price | Free Trial | Features |
|---|---|---|---|
| Essentials | $40 / month | 7-day free trial |
|
| Professional | $70 / month | 7-day free trial |
|
Pros & Cons
Communicate with Shoppers Worldwide
Supported Languages & Global Reach
Currently, Aircall supports English, enabling straightforward communication for English-speaking markets. While ideal for many businesses, expanding language support could enhance accessibility for a more global audience.
Leverage Gorgias, Zendesk, Hubspot, and More
Integrations & SEO
Aircall integrates seamlessly with essential business tools such as Gorgias, Zendesk, Hubspot, Intercom, Slack, and Salesforce. These integrations allow for unified communication workflows, enabling your team to manage customer interactions efficiently. While primarily focused on telephony, Aircall’s integrations enhance overall business operations without directly impacting SEO.
Real Merchant Feedback
No merchant feedback available yet. Be the first to share your experience with Aircall.
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Developer Details
Aircall is headquartered at 361 Park Ave S, Floor 16, New York, NY, 10016, US. Their official website, https://aircall.io/, provides additional insights and updates. Since launching in October 2022, the dedicated team behind Aircall has focused on delivering a reliable and efficient phone system tailored for e-commerce businesses, prioritizing seamless integration and user-friendly features.
Additional Resources
Ready to get started or want to explore deeper functionality? Here are some helpful links:
Final Thoughts
The Aircall app offers a powerful phone system solution for Shopify merchants seeking to enhance customer interactions and streamline support operations. With features like personalized call information, real-time order access, and click-to-dial functionality, Aircall is designed to improve communication efficiency and customer satisfaction. Its comprehensive integrations with key business tools further amplify its value, making it a worthwhile consideration for e-commerce businesses aiming to optimize their customer service workflows.
Join the growing number of merchants who are leveraging Aircall to transform their customer communication strategies. Visit the Aircall listing on the Shopify App Store today, and discover how an advanced phone system can elevate your business operations.
