ReturnGO Returns & Exchanges

Streamline Your Shopify Store’s Returns Process

ReturnGO Returns & Exchanges

The ReturnGO Returns & Exchanges app, developed by ReturnGO, is a comprehensive solution for managing returns and exchanges on Shopify. With a 4.8 rating from 345 reviews, launched on September 14, 2020, it simplifies the returns process for merchants, enhancing customer satisfaction and operational efficiency.

Overview & Key Benefits

Enhance Your Returns Process with Automated and Customizable Features

ReturnGO offers a robust set of features designed to streamline your store’s returns and exchanges. Key benefits include:

Product & Variant Exchange – Facilitate seamless exchanges with different product variants.
Automated Return Labels – Generate pre-paid return shipping labels automatically.
Customizable Policy Rules – Tailor return and exchange policies to fit your business needs.
Store Credit & Auto-Approval – Offer store credit and automate approval processes.
Multi-Language Support – Manage returns in multiple languages for a global reach.

With flexible policy customization and automation, ReturnGO ensures a smooth experience for both merchants and customers, reducing manual workload and increasing satisfaction.

Choose the Right Plan for Your Business Needs

Flexible Pricing Plans

Plan Name	Price	Free Trial	Additional Charges	Features
Starter	$23 / month	14-day free trial	20 returns included/month. $1.25 per extra return. Up to 1000 returns/year. Add-ons & Integrations available.	Full returns solution Variant exchange Return labels Unlimited policy rules Store credit Auto-approval 2 languages Email notifications
Premium	$121 / month	14-day free trial	110 returns included/month. $1.25 per extra return. Up to 2000 returns/year. Add-ons & Integrations available.	All Starter features plus: Product exchange AI-powered instant store credit Gift returns Item donation Cancel order App integrations
Pro	$297 / month	14-day free trial	300 returns included/month. $1.25 per extra return. Up to 5000 returns/year. Add-ons & Integrations available.	All Premium features plus: Packing slips Item validation White label portal Auto-mark as done 5 languages Advanced analytics API
Enterprise	$417 / month	14-day free trial	420 returns included/month. $1.25 per extra return. Unlimited returns/year. Custom integrations available.	All Pro features plus: View previous RMAs Multi-store plan Dedicated account manager Auto-refund & exchange ERP & notification integrations

Pros & Cons

Evaluate the Benefits and Potential Drawbacks

Positive

Simple and Streamlined Returns Process
Customizable Policy Rules
Automated Email Notifications
Integrates with Popular Shipping Apps
Responsive Support Team

Negatives

Higher tier plans can be expensive for small businesses

Serve Customers Worldwide

Supported Languages & Global Reach

ReturnGO supports English, enabling you to manage returns and exchanges effectively for your English-speaking customers. This focus on a primary language ensures clarity and ease of use in communicating return policies and processes.

Seamlessly Connect with Your Favorite Tools

Integrations & SEO

ReturnGO integrates with leading platforms like USPS, Gorgias, Canada Post, Shippo, Shipstation, and Sendcloud, allowing for efficient order and return management. Its API capabilities and integrations with shipping carriers and ERPs enhance operational workflows, while real-time tracking and notifications improve customer experience.

Real Merchant Feedback

What Shopify Store Owners Are Saying

Merchants appreciate ReturnGO for simplifying and streamlining the returns process, boosting staff efficiency and customer satisfaction. They value its cost-effectiveness, customizable features like automated returns, and integration with shipping apps. The analytics dashboard offers valuable insights, while return label options and photo uploads enhance utility. The support team is noted for its responsiveness and effective issue resolution, contributing to improved customer trust and loyalty.

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Developer Details

Who’s Behind ReturnGO?

ReturnGO is headquartered at Arieh Shenkar St 1, Herzeliya, 4672501, IL. Their official website, https://returngo.ai/, provides further information and support. Since launching in September 2020, the dedicated team at ReturnGO has focused on delivering an exchange-first returns platform that prioritizes merchant needs and customer satisfaction.

Additional Resources

Learn, Set Up, and Succeed with ReturnGO

Ready to optimize your returns process or need more information? Here are some helpful links:

Final Thoughts

Enhance Your Returns Process & Customer Satisfaction

The ReturnGO Returns & Exchanges app offers a comprehensive, automated solution for managing returns and exchanges on Shopify. With multiple pricing plans, customizable policies, and robust integrations, ReturnGO provides a scalable solution for businesses of all sizes. Its user-friendly features and responsive support make it a top choice for merchants aiming to improve operational efficiency and customer satisfaction.

Join the many Shopify merchants who have streamlined their returns process with ReturnGO. Visit the ReturnGO listing on the Shopify App Store today and transform your post-purchase experience.