Sendlane: Unified Email & SMS

Sendlane is a unified email and SMS marketing app designed for eCommerce brands, enabling merchants to streamline their marketing efforts by integrating multiple channels into a single platform. With features that enhance customer retention, automate communication, and support high email capacities, Sendlane helps businesses boost revenue and improve customer experiences.

Streamline Your eCommerce Marketing with Integrated Email and SMS Solutions

Sendlane: Unified Email & SMS App Review

The Sendlane: Unified Email & SMS, developed by Sendlane, has received a 3.4 rating from 11 reviews. Launched on July 16, 2021, it empowers eCommerce brands to unify their email, SMS, reviews, and forms into a single powerful marketing platform. Whether you’re a growing startup or a large enterprise, Sendlane’s comprehensive features help boost revenue, increase customer retention, and enhance customer experiences through automated communication workflows.

1

Overview & Key Benefits

Maximize Your Marketing Potential with Comprehensive Email and SMS Features

Sendlane stands out in the crowded email and SMS marketing space by offering a unified platform that consolidates multiple marketing channels. Key advantages include high email send capacities, unlimited contacts, and round-the-clock support. Whether you’re launching a new campaign or automating your customer interactions, Sendlane provides the tools necessary to execute effective marketing strategies seamlessly.

  • Unified Email & SMS – Integrate your email and SMS marketing for a cohesive strategy.
  • High Email Send Limits – Start with 500,000 emails per month on the Professional plan.
  • Unlimited Contacts – Manage an extensive contact list without additional costs.
  • 24/7/365 Support – Receive assistance whenever you need it, day or night.
  • Assisted Onboarding – Get help setting up your campaigns for maximum effectiveness.

Choose the Subscription Tier that Fits Your Business Needs

Flexible Pricing Plans

Plan Name Price Free Trial Features
Professional $600 / month 60-day free trial
  • Starts at 500,000 Email Sends
  • FREE Reviews
  • Unlimited Contacts
  • 24/7/365 Support
  • Assisted onboarding support
Enterprise $1,550 / month 60-day free trial
  • Starts at 1,500,000 Email Sends
  • FREE Reviews
  • Unlimited Contacts
  • Dedicated CS
  • Personal Slack Channel
  • Full Migration
  • 24/7/365 Support
Enterprise Plus $48,540 / year 60-day free trial
  • Starts at 7,000,000 Email Sends
  • FREE Reviews
  • Unlimited Contacts
  • Dedicated CS
  • Personal Slack Channel
  • Full Migration
  • 24/7/365 Support
2

Pros & Cons

Evaluate the Highlights and Potential Drawbacks
Positive
  • Unified Email & SMS Platform
  • High Email Send Capacities
  • Unlimited Contacts
  • 24/7/365 Support
  • Assisted Onboarding
  • Professional Email Templates
  • Deliverability Expertise
Negatives
  • High Pricing Tiers
  • Additional Charges for SMS Credits
  • Limited Language Support (English Only)
  • Low Review Count

Communicate with Your International Customers

Supported Languages & Global Reach

Sendlane currently supports communication primarily in English. While this covers a broad audience, expanding language options could enhance its usability for non-English speaking merchants and customers, further broadening its global reach.

Leverage Powerful Tools to Enhance Your Marketing Efforts

Integrations & SEO

Sendlane seamlessly integrates with popular platforms such as Facebook Audiences, Smile.io, Zapier, Loop, Rivo, and Social Snowball, allowing you to automate and synchronize your marketing efforts across different tools. While primarily focused on email and SMS marketing, Sendlane enhances your marketing stack by providing robust automation and targeting features that drive engagement and sales.

3

Real Merchant Feedback

Hear What eCommerce Brands Are Saying

With only 11 reviews, merchant feedback on Sendlane is limited. Current reviews highlight the platform’s comprehensive feature set and reliable support, but some users express concern over its pricing and the additional costs for SMS credits. As Sendlane continues to grow, more feedback will provide deeper insights into its performance and value.

4

Similar Apps

Other Merchants Also Consider

Klaviyo: Email Marketing & SMS 4.7 / 3121 reviews

4.7 stars (3,121 reviews). Power smarter digital relationships with email marketing & SMS.
Free + Paid Plans Check Klaviyo

Mailchimp: Email & SMS 3.5 / 584 reviews

3.5 stars (584 reviews). Drive traffic and sales with email, SMS, and automation.
Free + Paid Plans Check Mailchimp

Yotpo Email Marketing & SMS 4.9 / 8322 reviews

4.9 stars (8,322 reviews). Email & SMS marketing built to scale your eCommerce revenue.
Free + Paid Plans Check Yotpo
5

Developer Details

Who’s Behind Sendlane?

Sendlane is headquartered at 10620 Treena Street #250, San Diego, CA, 92131, US. Visit their official website at https://www.sendlane.com/ for more information and updates. Since its launch on July 16, 2021, Sendlane has focused on providing a scalable and user-friendly marketing solution tailored to the needs of eCommerce businesses.

6

Additional Resources

Learn, Set Up, and Optimize Your Sendlane Experience

Ready to get started or want to explore deeper functionality? Here are some helpful links:

7

Final Thoughts

Enhance Your Marketing Strategy with Sendlane

The Sendlane: Unified Email & SMS app offers a robust, all-in-one marketing solution for eCommerce merchants aiming to streamline their communication channels. With high email send limits, unlimited contacts, and comprehensive support, Sendlane provides significant value for businesses ready to invest in their marketing infrastructure. While the pricing may be steep for smaller businesses and the platform currently supports only English, the extensive feature set and dedicated support make it a worthy consideration for larger enterprises seeking to scale their marketing efforts.

Join the growing number of eCommerce brands that have elevated their marketing strategies with Sendlane. Visit the Sendlane listing on the Shopify App Store today to explore how unified email and SMS marketing can drive your business forward.

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