AfterShip Returns & Exchanges

Automate Your Shopify Store’s Returns and Exchanges Process

AfterShip Returns & Exchanges App Review

The AfterShip Returns & Exchanges app, developed by AfterShip, holds a strong 4.7 rating from over 2,406 reviews. Launched on February 28, 2017, it provides Shopify merchants with a comprehensive solution to manage, automate, and optimize their returns and exchanges processes. Whether you operate a growing store or a well-established brand, AfterShip returns features enhance customer satisfaction, streamline operations, and recover lost revenue.

Overview & Key Benefits

Optimize Your Returns Process with Advanced Automation Features

Self-Service Returns Page & Email Notifications – Provide a seamless return process and keep customers informed.
Smart Return Rules – Set returns window and non-returnable items to minimize losses.
Flexible Refund & Exchange Options – Offer multiple refund and exchange methods to enhance customer satisfaction.
Automation Rules – Automate refunds and restocking processes to save time.
Carrier & Warehouse Settings – Manage carrier integrations and warehouse preferences for efficient returns handling.

Choose the Pricing Option that Suits Your Business

Flexible Plans

Plan Name	Price	Free Trial	Features
Free	Free to install	N/A	3 returns per month Returns management portal Branded returns page Email notifications Basic returns window and reasons Manual approvals and label uploads
Essentials	$23 / month	N/A	60 returns per month, $0.50 per extra return All Free features In-app automatic labels Branded returns page Email notifications Basic refunds and exchanges Basic routing rules
Pro	$59 / month	N/A	100 returns per month, $0.50 per extra return All Essentials features Automatic returns approval In-app returns tracking Refund to store credit Return methods Eligibility rules
Premium	$239 / month	N/A	200 returns per month, $1 per extra return All Pro features Shipment status-based automation Embedded returns page Exchange for other items Exchange on store Pre-built integrations

Pros & Cons

Evaluate the Highlights and Potential Drawbacks

Positive

Simplifies Returns Process
Seamless Shopify Integration
Order Tracking & Automation Features
Affordable Pricing Plans
Robust Functionality
Quick and Effective Customer Support
Comprehensive Features
Reliable Performance
Exceptional Support

Negatives

Higher cost at Premium tiers

Communicate with Shoppers Worldwide

Supported Languages & Global Reach

AfterShip Returns & Exchanges supports multiple languages, including English, German, French, Spanish, and Italian. This extensive language support enables you to cater to a global audience, enhancing user experience and building trust across different regions.

Leverage Shopify Flow, Shopify POS, UPS, FedEx, USPS, and More

Integrations & SEO

AfterShip Returns & Exchanges seamlessly integrates with Shopify Flow, Shopify POS, UPS, FedEx, USPS, Canada Post, and Gorgias, ensuring a streamlined returns process across your entire workflow. These integrations enable efficient management of returns, exchanges, and customer support, enhancing overall operational efficiency for your Shopify store.

Real Merchant Feedback

Hear What Shopify Store Owners Are Saying

Merchants appreciate AfterShip Returns & Exchanges for its simplified returns process, seamless Shopify integration, and robust features like order tracking and automation, even in the free plans. The app is valued for its affordability and robust functionality. Customer support is praised as quick and effective, often resolving issues promptly via Google Meet. Merchants recommend it for its comprehensive features, reliable performance, and exceptional support. “Features like order tracking and automation have significantly improved our operational efficiency and customer satisfaction,” say satisfied merchants.

Similar Apps

Other Merchants Also Like

ReturnX: Returns & Exchanges 4.8 / 40 reviews

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Rich Returns & Exchanges 4.9 / 86 reviews

4.9 stars (86 reviews). Allow customers to process returns, exchanges, and refunds.

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Parcel Panel Returns &Exchange 4.9 / 589 reviews

4.9 stars (589 reviews). Turn refunds into exchanges, drive upsell, and retain revenue.

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Developer Details

Who’s Behind AfterShip?

AfterShip is headquartered at 120 Robinson Road #13-01 Singapore 068913, Singapore, Singapore, 068913, SG. Their official website, https://www.returnscenter.com, provides additional information and support. Since launching on February 28, 2017, the dedicated team behind AfterShip has been committed to delivering a robust, user-friendly solution that simplifies the returns and exchanges process for Shopify merchants.

Additional Resources

Learn, Set Up, and Succeed with AfterShip

Ready to get started or want to explore deeper functionality? Here are some helpful links:

Final Thoughts

Streamline Your Returns Process and Boost Customer Satisfaction

The AfterShip Returns & Exchanges app offers a comprehensive solution for Shopify merchants aiming to streamline their returns process and enhance customer satisfaction. With features like self-service returns pages, smart return rules, automation of refunds and restocking, and seamless carrier integrations, AfterShip provides robust functionality to manage returns efficiently. Its flexible pricing plans cater to businesses of all sizes, ensuring you can scale your returns process as your store grows.

Join the many satisfied merchants who have optimized their returns management with AfterShip. Visit the AfterShip Returns & Exchanges listing on the Shopify App Store today, and discover how an automated returns solution can save you time, recapture revenue, and delight your customers.