eCommerce Marketing + Helpdesk – All in one platform
BIK Instagram, Whatsapp, Email App Review
The BIK Instagram, Whatsapp, Email, developed by Manifest AI, has received a solid 4.8 rating from 85 reviews. Launched on May 9, 2023, it serves Shopify merchants by enabling two-way communication across revenue-generating flows, such as abandoned cart recovery, upsell, cross-sell, welcome messages, and event triggers. Whether you’re a budding store or an established business, BIK’s comprehensive features enhance customer engagement, boost conversions, and drive sales growth.
Overview & Key Benefits
BIK distinguishes itself with its robust integration of multiple communication channels, advanced automation capabilities, and comprehensive customer service tools. Key highlights include:
- Marketing Campaigns & Automations – Engage customers via Whatsapp, Instagram, Email, and SMS.
- Advanced Chatbot & Journeys – Create dynamic customer journeys on Whatsapp & Instagram.
- Customer Service Suite – Manage inbox, Messenger, Instagram, Whatsapp, SMS, and Email from one platform.
- Instagram AI – Automate comment responses to DMs and facilitate end-to-end purchases on Instagram.
- Gamification – Utilize spin the wheel, back in stock, and price drop notifiers to enhance engagement.
With these features, BIK empowers merchants to build personalized customer experiences, recover abandoned carts more effectively, and drive higher average order values. The dedicated growth strategy manager further assists businesses in optimizing over 30 revenue-generating flows, ensuring sustained growth and enhanced customer satisfaction.
Choose the Pricing Option that Suits Your Business
Flexible Plans
Plan Name | Price | Free Trial | Additional Charges | Features |
---|---|---|---|---|
Free | Free to install | N/A | Usage charges | N/A |
Pros & Cons
Communicate with Shoppers Worldwide
Supported Languages & Global Reach
BIK currently supports English, allowing merchants to communicate effectively with their primary audience. While this ensures streamlined interactions within English-speaking markets, expanding language support in the future could enhance global reach and cater to a more diverse customer base.
Leverage Powerful Tools to Enhance Your Store
Integrations & SEO
BIK seamlessly integrates with essential Shopify tools such as Checkout, Instagram, Whatsapp, Manifest, Judge.me, and Razorpay. These integrations streamline operations, enabling automated workflows and enhancing overall store functionality. Additionally, BIK’s advanced automation features contribute to improved SEO by optimizing customer interactions and engagement across multiple channels.
Real Merchant Feedback
Merchants appreciate BIK for its seamless integration across platforms, advanced automation capabilities, and comprehensive customer service tools. Users have noted that the dedicated growth strategy manager helps optimize revenue-generating flows, resulting in increased conversions and higher average order values. The gamification features, such as spin the wheel and price drop notifiers, effectively engage customers and boost sales.
Similar Apps
Klaviyo: Email Marketing & SMS 4.7 / 3120 reviews
Mailchimp: Email & SMS 3.5 / 584 reviews
Yotpo Email Marketing & SMS 4.9 / 8320 reviews
Developer Details
Manifest AI is headquartered at 3260 Hillview Avenue, Palo Alto, CA, 94304, US. Their official website, https://bik.ai/, offers more information and updates. Since launching on May 9, 2023, Manifest AI has focused on providing scalable, user-friendly marketing and helpdesk solutions tailored to eCommerce merchants.
Additional Resources
Ready to get started or want to explore deeper functionality? Here are some helpful links:
Final Thoughts
The BIK Instagram, Whatsapp, Email app offers a comprehensive marketing and helpdesk solution for Shopify merchants looking to engage customers across multiple channels. With seamless integrations, advanced automation tools, and a dedicated growth strategy manager, BIK enables businesses to enhance customer communication, boost conversions, and drive sales. Its free installation with usage-based charges makes it accessible for various business sizes.
Join the growing number of merchants who have streamlined their marketing and customer support with BIK. Visit the BIK listing on the Shopify App Store today and discover how integrated communication tools can propel your business forward.
- 1eCommerce Marketing + Helpdesk - All in one platform
- 2Maximize Your eCommerce Potential with Integrated Marketing and Helpdesk Tools
- 3Choose the Pricing Option that Suits Your Business
- 4Evaluate the Highlights and Potential Drawbacks
- 5Communicate with Shoppers Worldwide
- 6Leverage Powerful Tools to Enhance Your Store
- 7Hear What Shopify Store Owners Are Saying
- 8Other Merchants Also Like
- 9Who’s Behind BIK?
- 10Learn, Set Up, and Succeed with BIK
- 11Maximize Your eCommerce Marketing & Support