BIK Instagram, Whatsapp, Email

The BIK Instagram, Whatsapp, Email app by Manifest AI empowers Shopify merchants with seamless two-way communication across multiple channels, enhancing customer engagement through automated marketing campaigns, advanced chatbots, and a comprehensive customer service suite. With features designed to recover abandoned carts and drive sales growth, this all-in-one platform helps businesses maximize their eCommerce potential.

eCommerce Marketing + Helpdesk – All in one platform

BIK Instagram, Whatsapp, Email App Review

The BIK Instagram, Whatsapp, Email, developed by Manifest AI, has received a solid 4.8 rating from 85 reviews. Launched on May 9, 2023, it serves Shopify merchants by enabling two-way communication across revenue-generating flows, such as abandoned cart recovery, upsell, cross-sell, welcome messages, and event triggers. Whether you’re a budding store or an established business, BIK’s comprehensive features enhance customer engagement, boost conversions, and drive sales growth.

1

Overview & Key Benefits

Maximize Your eCommerce Potential with Integrated Marketing and Helpdesk Tools

BIK distinguishes itself with its robust integration of multiple communication channels, advanced automation capabilities, and comprehensive customer service tools. Key highlights include:

  • Marketing Campaigns & Automations – Engage customers via Whatsapp, Instagram, Email, and SMS.
  • Advanced Chatbot & Journeys – Create dynamic customer journeys on Whatsapp & Instagram.
  • Customer Service Suite – Manage inbox, Messenger, Instagram, Whatsapp, SMS, and Email from one platform.
  • Instagram AI – Automate comment responses to DMs and facilitate end-to-end purchases on Instagram.
  • Gamification – Utilize spin the wheel, back in stock, and price drop notifiers to enhance engagement.

With these features, BIK empowers merchants to build personalized customer experiences, recover abandoned carts more effectively, and drive higher average order values. The dedicated growth strategy manager further assists businesses in optimizing over 30 revenue-generating flows, ensuring sustained growth and enhanced customer satisfaction.

Choose the Pricing Option that Suits Your Business

Flexible Plans

Plan Name Price Free Trial Additional Charges Features
Free Free to install N/A Usage charges N/A
2

Pros & Cons

Evaluate the Highlights and Potential Drawbacks
Positive
  • Seamless Multi-Channel Integration
  • Advanced Chatbot & Journey Builder
  • Comprehensive Customer Service Suite
  • Instagram AI for Sales
  • Gamification Features
  • Dedicated Growth Strategy Manager
Negatives
  • Usage-based Pricing Model
  • Limited Language Support
  • Fewer Reviews Compared to Competitors

Communicate with Shoppers Worldwide

Supported Languages & Global Reach

BIK currently supports English, allowing merchants to communicate effectively with their primary audience. While this ensures streamlined interactions within English-speaking markets, expanding language support in the future could enhance global reach and cater to a more diverse customer base.

Leverage Powerful Tools to Enhance Your Store

Integrations & SEO

BIK seamlessly integrates with essential Shopify tools such as Checkout, Instagram, Whatsapp, Manifest, Judge.me, and Razorpay. These integrations streamline operations, enabling automated workflows and enhancing overall store functionality. Additionally, BIK’s advanced automation features contribute to improved SEO by optimizing customer interactions and engagement across multiple channels.

3

Real Merchant Feedback

Hear What Shopify Store Owners Are Saying

Merchants appreciate BIK for its seamless integration across platforms, advanced automation capabilities, and comprehensive customer service tools. Users have noted that the dedicated growth strategy manager helps optimize revenue-generating flows, resulting in increased conversions and higher average order values. The gamification features, such as spin the wheel and price drop notifiers, effectively engage customers and boost sales.

4

Similar Apps

Other Merchants Also Like

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Mailchimp: Email & SMS 3.5 / 584 reviews

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Yotpo Email Marketing & SMS 4.9 / 8320 reviews

4.9 stars (8,320 reviews). Email & SMS marketing built to scale your eCommerce revenue.
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5

Developer Details

Who’s Behind BIK?

Manifest AI is headquartered at 3260 Hillview Avenue, Palo Alto, CA, 94304, US. Their official website, https://bik.ai/, offers more information and updates. Since launching on May 9, 2023, Manifest AI has focused on providing scalable, user-friendly marketing and helpdesk solutions tailored to eCommerce merchants.

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Additional Resources

Learn, Set Up, and Succeed with BIK

Ready to get started or want to explore deeper functionality? Here are some helpful links:

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Final Thoughts

Maximize Your eCommerce Marketing & Support

The BIK Instagram, Whatsapp, Email app offers a comprehensive marketing and helpdesk solution for Shopify merchants looking to engage customers across multiple channels. With seamless integrations, advanced automation tools, and a dedicated growth strategy manager, BIK enables businesses to enhance customer communication, boost conversions, and drive sales. Its free installation with usage-based charges makes it accessible for various business sizes.

Join the growing number of merchants who have streamlined their marketing and customer support with BIK. Visit the BIK listing on the Shopify App Store today and discover how integrated communication tools can propel your business forward.

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