ChatBot by Text

The ChatBot by Text is a highly-rated Shopify app that enhances customer engagement and drives sales through intelligent, automated chat interactions. It offers 24/7 customer support, personalized product recommendations, and seamless integration, making it an invaluable tool for merchants looking to improve customer service and boost conversions.

Enhance Your Shopify Store with Intelligent Customer Engagement

ChatBot by Text App Review

The ChatBot by Text, developed by TEXT, offers a robust 4.5 rating based on 3 reviews. Launched on February 25, 2022, this app empowers Shopify merchants to provide exceptional customer support and boost sales through intelligent, automated chat interactions. Whether you’re a small business or a large enterprise, ChatBot by Text’s versatile features enhance customer engagement, streamline support, and drive conversions.

1

Overview & Key Benefits

Transform Your Customer Interactions with Advanced Chatbot Features

ChatBot by Text stands out in the crowded chatbot market by offering a no-code platform that enables seamless integration with Shopify. Key benefits include 24/7 customer support, personalized shopping experiences, and enhanced sales through intelligent product recommendations. Highlights of the app include:

  • 24/7 Automated Support – Provide round-the-clock assistance to your customers without additional staff.
  • Personalized Product Recommendations – Enhance shopping experiences with tailored suggestions based on customer interactions.
  • Seamless Shopify Integration – Connect effortlessly with your Shopify store for real-time data synchronization.
  • No-Code Platform – Build and customize chatflows without any programming knowledge.
  • Advanced Reporting – Gain insights into customer behavior and chatbot performance with detailed analytics.

By leveraging these features, ChatBot by Text helps merchants streamline their customer service operations, reduce response times, and increase sales through effective upselling and cross-selling strategies.

Choose the Pricing Option that Suits Your Business

Flexible Plans

Plan Name Price Free Trial Features
Starter $50 / month 14-day free trial
  • 1 active chatbot
  • 1,000 valid chats/mo
  • All integrations
  • Basic reporting
Team $149 / month 14-day free trial
  • 5 active chatbots
  • 5,000 valid chats/mo
  • All integrations
  • Advanced reporting
  • Data security
  • Team collaboration
  • Button actions
  • Version history
Business $499 / month 14-day free trial
  • Everything from Team
  • Unlimited active chatbots
  • 25,000 valid chats/mo
  • Personal onboarding
  • Premium customer support
  • Security assistance
2

Pros & Cons

Evaluate the Highlights and Potential Drawbacks
Positive
  • No-Code Platform
  • Seamless Shopify Integration
  • Personalized Product Recommendations
  • Advanced Reporting & Analytics
  • Scalable Plans for Growing Businesses
Negatives
  • Higher-tier plans can be expensive for small businesses
  • Limited reviews may affect overall rating

Communicate with Shoppers Worldwide

Supported Languages & Global Reach

ChatBot by Text currently supports English, making it ideal for merchants targeting English-speaking audiences. Future updates may include additional languages to cater to a more global customer base, enhancing user experience and expanding market reach.

Leverage Essential Tools for Enhanced Functionality

Integrations & SEO

ChatBot by Text seamlessly integrates with essential tools such as LiveChat, Facebook Messenger, WordPress, Slack, Zapier, and Freshdesk. These integrations enable merchants to streamline their workflows, automate tasks, and connect with customers across multiple platforms. Additionally, the app’s advanced analytics and behavior tracking features provide valuable insights into customer interactions, helping businesses optimize their sales strategies and improve overall performance.

3

Real Merchant Feedback

Hear What Shopify Store Owners Are Saying

While merchants_say is currently unavailable, initial reviews highlight ChatBot by Text’s ease of use, effective customer support, and impactful sales-boosting features. Users appreciate the intuitive interface and the ability to customize chatflows without technical expertise, making it a valuable tool for enhancing customer engagement and driving sales.

4

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Botsify 4.5 / 2 reviews

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5

Developer Details

Who’s Behind ChatBot by Text?

TEXT is headquartered at Zwycięska 47, NIP 8992447196, Wroclaw, 53-033, PL. Their official website, https://www.chatbot.com/, provides comprehensive information and support resources. Since launching in 2022, TEXT has been dedicated to delivering innovative chatbot solutions that help merchants enhance customer interactions and drive business growth.

6

Additional Resources

Learn, Set Up, and Succeed with ChatBot by Text

Ready to get started or want to explore deeper functionality? Here are some helpful links:

7

Final Thoughts

Elevate Your Store’s Customer Engagement & Sales

The ChatBot by Text delivers a powerful, user-friendly chatbot solution for Shopify merchants aiming to enhance customer support and drive sales. With features like 24/7 automated support, personalized product recommendations, and seamless integrations, ChatBot by Text offers exceptional value. Its scalable pricing plans cater to businesses of all sizes, ensuring that you can grow without outgrowing your chatbot capabilities.

Join the growing number of merchants who have transformed their customer interactions with ChatBot by Text. Visit the ChatBot by Text listing on the Shopify App Store today, and discover how intelligent automation can propel your business forward.

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