Boost Your Shopify Store’s Customer Engagement with Live Chat & Automation
Chatra Live Chat & Chatbot Review
The Chatra Live Chat & Chatbot, developed by Roger Wilco LLC, has achieved a remarkable 4.8 rating from over 654 reviews. Since its launch on October 29, 2015, it has empowered Shopify merchants to engage with their customers through live chat, chatbots, and automated workflows. Whether you’re managing a small store or a large enterprise, Chatra’s versatile features enhance customer support, boost sales, and streamline communication.
Overview & Key Benefits
- Live Chat – Engage with your customers in real-time from your desktop or mobile devices.
- Multi-Platform Messaging – Answer messages sent through Facebook, Instagram, or email seamlessly.
- Automated Chatbots – Use chatbots to handle routine tasks and save your time.
- Visitor Insights – See who’s on your website, their location, and what they have in their cart.
- Cross-Device Support – Available on Windows, Mac, Android, and iOS, ensuring you’re connected even on the go.
Choose the Pricing Option that Suits Your Business
Flexible Plans
Plan Name | Price | Free Trial | Features |
---|---|---|---|
Free plan | Free | N/A |
|
Essential plan | $31 / month | 10-day free trial |
|
Pro plan | $41 / month | 10-day free trial |
|
Pros & Cons
Communicate with Shoppers Worldwide
Supported Languages & Global Reach
Chatra supports multiple languages, including English, French, Spanish, Portuguese (Brazil), and Russian. This extensive language support allows you to effectively communicate with a diverse, global customer base, enhancing user experience and building trust across different regions.
Connect with Essential Tools to Streamline Your Workflow
Integrations & Automation
Chatra synchronizes effortlessly with Help Scout, Slack, Zapier, Webhooks, Facebook, and Instagram, streamlining your entire workflow. Its robust integrations allow you to manage all customer interactions from one place, automate routine tasks, and enhance your store’s operational efficiency. Whether you need to integrate with your favorite CRM, automate follow-up messages, or connect with social media platforms, Chatra provides the tools to optimize your customer engagement strategy.
Real Merchant Feedback
Merchants consistently commend Chatra for its easy installation, user-friendly interface, and effective mobile functionality, enabling customer service on the go. Key features such as real-time typing visibility, live chat prompts, and customer activity tracking help boost sales and conversions. The app’s robust customization, seamless integration with platforms like Facebook Messenger, and proactive automated messages are highly valued. Additionally, the availability of a free plan allows many merchants to start without upfront costs, with numerous users choosing to upgrade as their business needs grow.
Similar Apps
Dondy: WhatsApp Marketing+Chat 4.9 / 924 reviews
CK: WhatsApp Chat & Abandoned 5.0 / 375 reviews
Pushdaddy WhatsApp, Live Chat 4.3 / 4193 reviews
Developer Details
Chatra is developed by Roger Wilco LLC, headquartered at 501 Silverside Rd, Suite 105, Wilmington, DE, 19809, US. Their official website, https://chatra.com/, offers additional information and support. Since its launch on October 29, 2015, the dedicated team at Roger Wilco LLC has been committed to providing a reliable and user-friendly live chat solution for Shopify merchants.
Additional Resources
Ready to get started or want to explore deeper functionality? Here are some helpful links:
Final Thoughts
The Chatra Live Chat & Chatbot offers a comprehensive, user-friendly solution for Shopify merchants aiming to elevate customer support and increase conversions. With features like live chat, automated chatbots, multi-platform messaging, and robust integrations, Chatra provides exceptional value. Its Free plan is perfect for startups, while the Essential and Pro plans cater to growing businesses seeking advanced functionalities.
Join the numerous satisfied merchants who have transformed their customer engagement with Chatra. Visit the Chatra listing on the Shopify App Store today, and see how effective live chat and automation can drive your business forward.
- 1Boost Your Shopify Store's Customer Engagement with Live Chat & Automation
- 2Enhance Customer Engagement and Drive Sales with Powerful Chat Features
- 3Choose the Pricing Option that Suits Your Business
- 4Evaluate the Highlights and Potential Drawbacks
- 5Communicate with Shoppers Worldwide
- 6Connect with Essential Tools to Streamline Your Workflow
- 7Hear What Shopify Store Owners Are Saying
- 8Other Merchants Also Like
- 9Who’s Behind Chatra?
- 10Learn, Set Up, and Succeed with Chatra
- 11Enhance Your Customer Support & Drive Conversions