Chatra Live Chat & Chatbot

The Chatra Live Chat & Chatbot app enables Shopify merchants to enhance customer engagement through real-time chat, automated workflows, and multi-platform messaging, ultimately boosting sales and streamlining communication. With its user-friendly features and cross-device support, merchants can efficiently connect with customers, gain insights into visitor behavior, and save time on routine tasks.

Boost Your Shopify Store’s Customer Engagement with Live Chat & Automation

Chatra Live Chat & Chatbot Review

The Chatra Live Chat & Chatbot, developed by Roger Wilco LLC, has achieved a remarkable 4.8 rating from over 654 reviews. Since its launch on October 29, 2015, it has empowered Shopify merchants to engage with their customers through live chat, chatbots, and automated workflows. Whether you’re managing a small store or a large enterprise, Chatra’s versatile features enhance customer support, boost sales, and streamline communication.

1

Overview & Key Benefits

Enhance Customer Engagement and Drive Sales with Powerful Chat Features
  • Live Chat – Engage with your customers in real-time from your desktop or mobile devices.
  • Multi-Platform Messaging – Answer messages sent through Facebook, Instagram, or email seamlessly.
  • Automated Chatbots – Use chatbots to handle routine tasks and save your time.
  • Visitor Insights – See who’s on your website, their location, and what they have in their cart.
  • Cross-Device Support – Available on Windows, Mac, Android, and iOS, ensuring you’re connected even on the go.

Choose the Pricing Option that Suits Your Business

Flexible Plans

Plan Name Price Free Trial Features
Free plan Free N/A
  • Up to 20 conversations per month
  • Live chat
  • Offline contact form
  • Bot
  • Most features
  • Free forever
Essential plan $31 / month 10-day free trial
  • Live chat
  • Chatbots
  • Instagram DM
  • Facebook chat
  • Realtime visitor list
  • Visitor info
  • Chat automation
  • Typing insights
  • Saved replies
  • File transfer
Pro plan $41 / month 10-day free trial
  • All Essential plan features
  • Chat ratings & reports
  • Data export
  • Operating hours
  • Agent groups
  • Integrations
  • REST API & outgoing webhooks
3

Pros & Cons

Evaluate the Highlights and Potential Drawbacks
Positive
  • Easy Installation
  • User-Friendly Interface
  • Effective Mobile Functionality
  • Real-Time Typing Visibility
  • Live Chat Prompts
  • Customer Activity Tracking
  • Boosts Sales and Conversions
  • Robust Customization
  • Seamless Integrations with Facebook Messenger
  • Proactive Automated Messages
  • Free Plan Available
Negatives
  • Limited Conversations in Free Plan
  • Advanced Features Require Higher-Tier Plans

Communicate with Shoppers Worldwide

Supported Languages & Global Reach

Chatra supports multiple languages, including English, French, Spanish, Portuguese (Brazil), and Russian. This extensive language support allows you to effectively communicate with a diverse, global customer base, enhancing user experience and building trust across different regions.

Connect with Essential Tools to Streamline Your Workflow

Integrations & Automation

Chatra synchronizes effortlessly with Help Scout, Slack, Zapier, Webhooks, Facebook, and Instagram, streamlining your entire workflow. Its robust integrations allow you to manage all customer interactions from one place, automate routine tasks, and enhance your store’s operational efficiency. Whether you need to integrate with your favorite CRM, automate follow-up messages, or connect with social media platforms, Chatra provides the tools to optimize your customer engagement strategy.

4

Real Merchant Feedback

Hear What Shopify Store Owners Are Saying

Merchants consistently commend Chatra for its easy installation, user-friendly interface, and effective mobile functionality, enabling customer service on the go. Key features such as real-time typing visibility, live chat prompts, and customer activity tracking help boost sales and conversions. The app’s robust customization, seamless integration with platforms like Facebook Messenger, and proactive automated messages are highly valued. Additionally, the availability of a free plan allows many merchants to start without upfront costs, with numerous users choosing to upgrade as their business needs grow.

5

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6

Developer Details

Who’s Behind Chatra?

Chatra is developed by Roger Wilco LLC, headquartered at 501 Silverside Rd, Suite 105, Wilmington, DE, 19809, US. Their official website, https://chatra.com/, offers additional information and support. Since its launch on October 29, 2015, the dedicated team at Roger Wilco LLC has been committed to providing a reliable and user-friendly live chat solution for Shopify merchants.

7

Additional Resources

Learn, Set Up, and Succeed with Chatra

Ready to get started or want to explore deeper functionality? Here are some helpful links:

8

Final Thoughts

Enhance Your Customer Support & Drive Conversions

The Chatra Live Chat & Chatbot offers a comprehensive, user-friendly solution for Shopify merchants aiming to elevate customer support and increase conversions. With features like live chat, automated chatbots, multi-platform messaging, and robust integrations, Chatra provides exceptional value. Its Free plan is perfect for startups, while the Essential and Pro plans cater to growing businesses seeking advanced functionalities.

Join the numerous satisfied merchants who have transformed their customer engagement with Chatra. Visit the Chatra listing on the Shopify App Store today, and see how effective live chat and automation can drive your business forward.

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