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Optimize Customer Feedback and Boost Your Shopify Store Performance
Fairing Post Purchase Surveys App Review
The Fairing Post Purchase Surveys App, developed by Fairing, has received an outstanding 4.9 rating from 198 reviews. Launched on May 7, 2018, it empowers Shopify merchants to capture and analyze customer feedback through post-purchase surveys on thank you and order status pages. Whether you’re aiming to enhance customer satisfaction, conduct market research, or improve your marketing attribution, Fairing offers versatile tools to help you understand and engage with your customers effectively.
Overview & Key Benefits
- Shopify Plus Certified Post-Purchase Surveys – Utilize surveys for attribution, NPS, and more to gain actionable insights.
- Seamless Integrations – Connect with Triple Whale, Klaviyo, Google Sheets, Elevar, Shopify Flow, and over 25 other tools.
- Targeted Survey Questions – Customize questions based on customer segments, product purchases, and offer translation support.
- Checkout Extensions Compatibility – Compatible with Shopify’s Order Status and Thank You Page Checkout Extensions for seamless survey deployment.
- Advanced Data Analysis – Analyze survey responses against customer lifetime value (LTV) with an optional add-on.
Select the Plan That Fits Your Business Needs
Flexible Pricing Plans
| Plan Name | Price | Free Trial | Features |
|---|---|---|---|
| Up to 500 Orders | $49 / month | 14-day free trial |
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| Up to 1K Orders | $99 / month | 14-day free trial |
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| Up to 5K Orders | $149 / month | 14-day free trial |
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| Up to 7.5K Orders | $199 / month | 14-day free trial |
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Pros & Cons
Communicate with Your Customers Globally
Supported Languages & Global Reach
Fairing Post Purchase Surveys currently supports English. While it primarily caters to English-speaking merchants and customers, it’s an efficient tool for gathering valuable post-purchase feedback within this language framework.
Leverage Shopify Flow, Klaviyo, Google Sheets, and More
Integrations & SEO
Fairing seamlessly connects with Shopify Flow, Shopify POS, Checkout Extensions, Klaviyo, Google Sheets, Google Analytics, Yotpo, Triple Whale, and over 25 other integrations. These connections enable you to automate workflows, synchronize survey data with your marketing and analytics platforms, and gain deeper insights into customer behavior. While Fairing doesn’t directly focus on SEO, its robust data export and API capabilities allow you to utilize customer feedback to inform SEO and marketing strategies effectively.
Real Merchant Feedback
Merchants highly value Fairing for its insightful post-purchase surveys, praising its seamless integration with platforms like Shopify, Slack, and Google Sheets. They appreciate the customizable questions that cater to returning customers, the responsive support team, and the user-friendly dashboard that facilitates quick data analysis. Continuous updates based on merchant feedback ensure that Fairing remains effective, leading to high survey completion rates and valuable data for informed business decisions.
Similar Apps
Zigpoll Customer Surveys 5.0 / 363 reviews
KNO Post Purchase Surveys 4.8 / 77 reviews
Grapevine Post Purchase Survey 5.0 / 177 reviews
Developer Details
Fairing is headquartered at 1460 Broadway, New York, NY, 10036, US. Their official website, https://fairing.co/, offers additional insights and updates. Since launching on May 7, 2018, the dedicated team behind Fairing has focused on providing scalable, user-friendly survey solutions that prioritize merchants’ needs.
Additional Resources
Ready to get started or want to explore deeper functionality? Here are some helpful links:
Final Thoughts
The Fairing Post Purchase Surveys App offers a robust, feature-rich solution for Shopify merchants aiming to capture and analyze customer feedback effectively. With comprehensive survey tools, seamless integrations, customizable questions, and advanced data analysis, Fairing empowers you to make data-driven decisions that enhance customer satisfaction and drive business growth. Its scalable pricing plans cater to businesses of all sizes, ensuring that you receive the value you need without breaking the bank.
Join the growing number of merchants who have transformed their customer engagement and gained invaluable insights with Fairing. Visit the Fairing listing on the Shopify App Store today, and elevate your store’s performance with actionable post-purchase survey data.
