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Increase Sales and Improve Support with Real-Time Chat Solutions
Formilla Live Chat + Chatbot Review
The Formilla Live Chat + Chatbot, developed by Formilla.com, has received a 5.0 rating from 41 reviews. Launched on June 3, 2014, it empowers Shopify merchants to engage customers through real-time chat and AI-powered chatbots. Whether you’re a small business or a growing enterprise, Formilla’s versatile features enhance customer support, increase sales, and streamline communication.
Overview & Key Benefits
Formilla Live Chat + Chatbot stands out with its real-time visitor monitoring, AI-driven chatbots, and seamless integrations. Key benefits include:
- Real-Time Visitor Monitoring – See who’s on your site and engage them instantly.
- AI Chatbots – Automate responses and qualify leads 24/7.
- Mobile Apps – Manage chats from anywhere with iPhone and Android apps.
- Marketing Popups – Engage customers with customizable popups to boost conversions.
- Custom Branding & Language – Tailor the chat widget to match your brand and cater to different languages.
Choose the Pricing Option that Suits Your Business
Flexible Plans
| Plan Name | Price | Free Trial | Features |
|---|---|---|---|
| Free | Free | N/A |
|
| Premium | $17.49 / month | 15-day free trial |
|
| Professional | $49.99 / month | 15-day free trial |
|
| Growth | $74.99 / month | 15-day free trial |
|
Pros & Cons
Communicate with Customers in Their Preferred Language
Supported Languages
Formilla Live Chat + Chatbot supports English, making it easy to engage with your English-speaking audience effectively. This ensures clear communication and enhances the customer experience.
Leverage Essential Tools for Enhanced Functionality
Integrations & SEO
Formilla Live Chat + Chatbot integrates seamlessly with essential tools such as Google Analytics, InfusionSoft, Zapier, and WordPress. These integrations enable you to automate workflows, track customer interactions, and enhance your overall support system. While the app primarily focuses on live chat and chatbot functionalities, leveraging these integrations can help streamline your operations and improve customer engagement.
Real Merchant Feedback
Merchants appreciate Formilla Live Chat + Chatbot for its easy setup, responsive customer support, and powerful features that enhance customer interaction. Users particularly enjoy the real-time visitor monitoring and AI-driven chatbots that help automate responses and qualify leads efficiently. The mobile apps for iPhone and Android add convenience for managing chats on the go.
Similar Apps
Shopify Inbox 4.7 / 5913 reviews
Dondy: WhatsApp Marketing+Chat 4.9 / 925 reviews
Tidio Live Chat & AI Chatbots 4.7 / 1938 reviews
Developer Details
Formilla.com is headquartered at 1930 Village Center Circle, #3-7690, Las Vegas, NV, 89134, US. Their official website, https://www.formilla.com, provides additional insights and updates. Since launching on June 3, 2014, the dedicated team behind Formilla has focused on delivering reliable, user-friendly live chat solutions that cater to the needs of Shopify merchants.
Additional Resources
Ready to get started or want to explore deeper functionality? Here are some helpful links:
Final Thoughts
The Formilla Live Chat + Chatbot offers a robust, flexible live chat solution for Shopify merchants aiming to enhance customer support and boost sales. With real-time visitor monitoring, AI-powered chatbots, and customizable marketing popups, Formilla provides essential tools to engage customers effectively. Its range of pricing plans caters to businesses of all sizes, from startups to growing enterprises.
Join the numerous satisfied merchants who have transformed their customer interactions with Formilla Live Chat + Chatbot. Visit the Formilla listing on the Shopify App Store today, and discover how real-time chat solutions can elevate your business.
