Insider

The Insider app for Shopify empowers merchants to foster personalized 1:1 relationships with customers through cross-channel marketing, enhancing engagement and driving conversions. With features like abandoned cart recovery, AI-powered recommendations, and unified customer profiles, it enables businesses of all sizes to optimize their marketing strategies effectively.

1:1 Personalization and Cross Channel Marketing for Commerce

Insider App Review

The Insider, developed by Insider, has received a stellar 4.9 rating from over 12 reviews. Launched on January 4, 2021, it enables Shopify merchants to create 1:1 relationships with customers and deliver personalized experiences across multiple channels, including Website, App, Email, SMS, Push, and WhatsApp. Whether you run a small boutique or a large enterprise, Insider’s versatile features bolster customer engagement, optimize marketing strategies, and drive conversions.

1

Overview & Key Benefits

Leverage 1:1 Personalization and Cross-Channel Marketing for Optimal Engagement
  • Recover Abandoned Carts – Use triggered Email and SMS to bring back lost customers.
  • 100+ Pre-Built Templates – Personalize your store with templates like Social Proof, InStory, Cart Reminder, and more.
  • AI-Powered Recommendations – Deliver affinity-based suggestions to drive upsell and cross-sell opportunities.
  • WhatsApp Price Drop Notifications – Notify customers about price changes through WhatsApp Business messages.
  • Unified Customer Profiles – Build comprehensive profiles with past behavior, analytics, and predictions.

Choose the Pricing Option that Suits Your Business

Flexible Plans

Plan Name Price Free Trial Features
Free Free to install N/A
2

Pros & Cons

Evaluate the Highlights and Potential Drawbacks
Positive
  • Recover Abandoned Carts
  • 100+ Pre-Built Templates
  • AI-Powered Recommendations
  • WhatsApp Price Drop Notifications
  • Unified Customer Profiles
Negatives
  • Limited Plan Options in Free Tier
  • Additional Plans Require Contacting Sales

Communicate with Shoppers Worldwide

Supported Languages & Global Reach

Insider supports multiple languages, including English. This language support allows you to effectively communicate with a diverse, global customer base, enhancing user experience and broadening your store’s reach across different regions.

Leverage Powerful Marketing Tools and Optimize Your Store’s Performance

Integrations & SEO

Insider seamlessly integrates with multiple marketing channels including Email, SMS, Push, and WhatsApp, allowing you to deliver personalized experiences across all touchpoints. Its AI-powered insights enable you to optimize marketing strategies, while comprehensive analytics tools provide valuable data on customer behavior and campaign performance. Although specific third-party integrations are not listed, Insider’s robust platform supports a wide range of customization options to fit your store’s unique needs.

3

Real Merchant Feedback

Hear What Shopify Store Owners Are Saying

Currently, there are no merchant reviews available for Insider. However, its comprehensive feature set and robust customization options make it a promising choice for Shopify store owners looking to enhance their marketing strategies and customer engagement.

4

Similar Apps

Other Merchants Also Like

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Free + Paid Plans Check Searchspring

Lightify Buy Again Upsell 5.0 / 1 reviews

5.0 stars (1 reviews). Show upsell with products ordered previously on online store.
Free + Paid Plans Check Lightify

NA Product+Upsell A/B Testing 4.8 / 7 reviews

4.8 stars (7 reviews). AB + split testing to optimize product prices, titles, etc
5

Developer Details

Who’s Behind Insider?

Insider is headquartered at 1 Scotts Road, #24-10, Shaw Centre, Singapore, 228208, SG. Their official website, https://useinsider.com/, provides additional insights and updates. Since launching on January 4, 2021, the dedicated team behind Insider has focused on delivering a personalized, data-driven marketing solution that meets the diverse needs of Shopify merchants around the world.

6

Additional Resources

Learn, Set Up, and Succeed with Insider

Ready to get started or want to explore deeper functionality? Here are some helpful links:

7

Final Thoughts

Enhance Your Marketing Strategies & Drive Sales

The Insider app delivers a comprehensive, data-driven marketing solution for Shopify merchants looking to enhance customer engagement and drive sales. With 1:1 personalization, cross-channel capabilities, AI-powered recommendations, and a wide array of marketing templates, Insider offers unbeatable value. Its free plan is ideal for businesses starting out, while additional plans provide advanced customization options to meet growing needs.

Join the Shopify merchants who are transforming their marketing strategies with Insider. Visit the Insider listing on the Shopify App Store today, and discover how personalized, data-driven marketing can propel your business forward.

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