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Unlock Customer Insights to Improve Retention and Drive Growth
KNO Post Purchase Surveys App Review
The KNO Post Purchase Surveys, developed by KnoCommerce Inc, has received an impressive 4.8 rating from 77 reviews. Since its launch on October 19, 2020, it has helped Shopify merchants unlock valuable customer insights through easy-to-use post-purchase surveys. Whether you’re looking to improve customer retention or drive growth, KNO offers a suite of features designed to gather actionable feedback and enhance your business strategies.
Overview & Key Benefits
KNO Post Purchase Surveys distinguishes itself with advanced targeting options, customizable templates, conditional logic, and robust analytics. Key highlights include:
- 5-Minute Setup – Get started quickly with over 30 full survey templates and dozens of pre-built questions.
- Advanced Logic Flows – Use conditional logic for in-depth analysis and actions to boost customer engagement.
- Attribution Reports & Analyses – Gain a better understanding of ad performance with comprehensive attribution insights.
- Targeted Surveys – Segment your audience with data filters to deliver more relevant survey experiences.
- Seamless Integrations – Integrates with top platforms and offers data dispersion via REST API.
By leveraging targeted surveys and advanced analytics, KNO helps merchants gain deep insights into customer behaviors and preferences. Coupled with seamless integrations and real-time data tracking, it’s a comprehensive solution for enhancing customer satisfaction and driving informed business decisions.
Screenshots & Score
Choose the Pricing Option that Suits Your Business
Flexible Plans
| Plan Name | Price | Free Trial | Features |
|---|---|---|---|
| Starter | $19 / month | 7-day free trial |
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| Analyst | $119 / month | 7-day free trial |
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| Pro | $299 / month | 7-day free trial |
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Pros & Cons
Communicate with Shoppers Worldwide
Supported Languages & Global Reach
KNO currently supports English, making it ideal for merchants targeting English-speaking audiences. Expanding language options in the future could further enhance its global appeal.
Leverage Checkout, Klaviyo, Google Analytics, and More
Integrations & SEO
KNO seamlessly integrates with essential platforms such as Checkout, Customer Accounts, Klaviyo, ReCharge, Google Analytics, Peel Insights, Triple Whale, and TikTok, streamlining your workflow and enhancing data collection capabilities. Its robust analytics dashboard provides real-time tracking and in-depth insights, enabling merchants to make data-driven decisions that drive growth and improve customer retention.
Real Merchant Feedback
Merchants appreciate KNO for its comprehensive survey features and ease of use. With a 4.8 rating from 77 reviews, users highlight the app’s ability to deliver actionable insights and its seamless integration with key platforms.
Similar Apps
Zigpoll Customer Surveys 5.0 / 363 reviews
Fairing Post Purchase Surveys 4.9 / 198 reviews
Grapevine Post Purchase Survey 5.0 / 177 reviews
Developer Details
KNO is developed by KnoCommerce Inc, headquartered at 8 The Green, Ste A, Dover, DE, 19901, US. Visit their official website at https://knocommerce.com to learn more about their offerings and updates. Since launching on October 19, 2020, the dedicated team at KnoCommerce Inc has focused on providing merchants with powerful survey tools to enhance customer engagement and drive business growth.
Additional Resources
Ready to get started or want to explore deeper functionality? Here are some helpful links:
Final Thoughts
The KNO Post Purchase Surveys app delivers a feature-rich, flexible survey solution for Shopify merchants looking to gain deep customer insights and drive business growth. With advanced targeting options, comprehensive attribution analytics, and seamless integrations, KNO offers unbeatable value. Its Starter plan is ideal for small businesses, while the Analyst and Pro plans unlock more advanced functionalities for growing enterprises.
Join the growing number of satisfied merchants who have transformed their customer engagement with KNO. Visit the KNO Post Purchase Surveys listing on the Shopify App Store today, and discover how powerful customer surveys can propel your business forward.
