Engage Customers in Real-Time to Boost Your Shopify Store’s Sales
LiveChat: Live Chat App Review
The LiveChat: Live Chat App, developed by TEXT, has received a 4.5 rating from 57 reviews. Launched on November 30, 2017, it enables Shopify merchants to engage with customers in real-time, boost sales with AI features, and enhance customer support through live chat, SMS, email, and more. Whether you’re a small business or a large enterprise, LiveChat’s comprehensive features streamline customer communication and drive conversions.
Overview & Key Benefits
LiveChat stands out among live chat apps by offering real-time communication, advanced AI features, multiple integrations, and a user-friendly interface. Key highlights include:
- Real-Time Cart Preview – See what’s in a customer’s cart directly within the chat.
- Engage with Deals and Announcements – Send coupons, discounts, and special offers based on customer behavior.
- Product Recommendations – Guide customers to product pages with tailored suggestions.
- Order History Access – View past orders and notes to provide personalized support.
- Multi-Messaging Integration – Connect with customers via Messenger, WhatsApp, and other popular platforms.
By centralizing customer interactions and utilizing AI-driven features, LiveChat helps merchants enhance user experience, improve support efficiency, and increase sales conversion rates.
| Plan Name | Price | Free Trial | Features |
|---|---|---|---|
| Starter | $24 / month | 14-day free trial |
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| Team | $49 / month | 14-day free trial |
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| Business | $69 / month | 14-day free trial |
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LiveChat supports multiple languages, including English. While language support is currently limited, it ensures effective communication with a global audience seeking real-time assistance.
LiveChat integrates seamlessly with Checkout, Mailchimp, Facebook, Messenger, Zapier, WhatsApp, and Instagram, enabling merchants to streamline their workflows and enhance customer interactions. These integrations, combined with LiveChat’s AI capabilities, improve SEO by increasing user engagement and facilitating better customer support.
While merchant feedback is currently limited, early adopters of LiveChat praise its real-time communication, advanced AI features, and seamless integrations. Users appreciate the 14-day free trial and the ability to customize chat experiences to match their brand.
LiveChat is developed by TEXT, headquartered at Zwycięska 47, NIP 8992447196, Wroclaw, 53-033, PL. Their official website, https://www.livechat.com, offers additional insights and support resources. Since its launch on November 30, 2017, TEXT has focused on delivering a scalable, user-friendly live chat solution tailored to the needs of Shopify merchants.
Ready to get started or want to explore deeper functionality? Here are some helpful links:
The LiveChat: Live Chat App offers a robust, real-time communication solution for Shopify merchants aiming to improve customer engagement and drive sales. With features like real-time cart previews, advanced AI capabilities, and seamless integrations with popular messaging platforms, LiveChat provides immense value. Its tiered pricing plans cater to businesses of all sizes, ensuring scalability and flexibility.
Join the growing number of satisfied merchants who have transformed their customer support and sales strategies with LiveChat. Visit the LiveChat listing on the Shopify App Store today and discover how real-time customer interactions can propel your business forward.
