NS AI Chatbot, Helpdesk & FAQs

Enhance Your Shopify Store with Powerful Customer Support

NS AI Chatbot, Helpdesk & FAQs Review

The NS AI Chatbot, Helpdesk & FAQs, developed by NestScale, has received a strong 4.9 rating from 96 reviews. Launched on June 21, 2022, it empowers Shopify merchants to provide seamless customer support through AI-powered chatbots, live chat, and comprehensive helpdesk solutions. Whether you manage a small store or a large retail operation, NS AI Chatbot’s robust features enhance customer satisfaction, streamline support processes, and drive sales.

Overview & Key Benefits

Enhance Your Customer Support with Comprehensive Chat Features

NS AI Chatbot, Helpdesk & FAQs distinguishes itself by centralizing support conversations, leveraging AI automation, and offering robust customization. Key highlights include:

Manage & respond to all messages across channels and stores in one single inbox.
Automate your support & solve customers’ questions with the NestDesk AI chatbot.
Share product recommendations, browse inventory & create orders while chatting.
Make powerful self-service widget with Helpdesk, order tracking & order action.
Have customer profiles, preview carts & track website visitors in real-time.

Choose the Plan that Fits Your Business Needs

Flexible Pricing Plans

Plan Name	Price	Free Trial	Additional Charges	Features
FREE	Free	N/A	N/A	Unlimited conversations 1 agent as admin 1 store integration 1 Facebook integration Live chat customization Browser notifications Mobile app
BASIC	$5.99 / month	7-day free trial	$5.99 per additional user per month charged monthly.	Unlimited conversations & agents 2 stores & FB integrations Live visitor data Automation rules Order tracking Remove watermark 5 FAQs
ADVANCED	$14.99 / month	7-day free trial	$14.99 per additional user per month charged monthly.	Unlimited conversations & agents Unlimited stores, channels & FAQs All in Basic, plus Chatbot Business hours Offline email notifications
PROFESSIONAL	$34.99 / month	7-day free trial	$34.99 per additional user per month charged monthly. Extra +$6 for additional 100 replies.	Unlimited conversations & agents Unlimited stores, channels & FAQs All in Advanced, plus AI Chatbot 500 replies/month Order management

Pros & Cons

Evaluate the Highlights and Potential Drawbacks

Positive

Centralized Inbox for All Messages
AI-Powered Automation with Chatbot
Seamless Integrations with Facebook Messenger and ChatGPT
Comprehensive Feature Set Across All Plans
Mobile App and Browser Notifications

Negatives

Additional charges for extra users in lower plans
Extra costs for additional replies in Professional plan

Communicate with Shoppers Worldwide

Supported Languages & Global Reach

NS AI Chatbot, Helpdesk & FAQs currently supports English. This allows you to effectively communicate with your English-speaking customers, enhancing user experience and support efficiency.

Leverage Facebook Messenger, ChatGPT, and More

Integrations & SEO

NS AI Chatbot, Helpdesk & FAQs seamlessly integrates with Facebook Messenger and ChatGPT, streamlining your customer support and automating responses. These integrations allow you to manage conversations across different channels efficiently, ensuring consistent and timely support. While SEO isn’t a primary focus, the advanced AI capabilities enhance customer interactions and satisfaction, indirectly contributing to your store’s reputation and online presence.

Real Merchant Feedback

Hear What Shopify Store Owners Are Saying

No merchant feedback available at this time.

Similar Apps

Other Merchants Also Like

Tidio Live Chat & AI Chatbots 4.7 / 1938 reviews

4.7 stars (1,938 reviews). Offer great service with AI chat bots, live chat, and helpdesk.

Free + Paid Plans Check Tidio

Gorgias 4.2 / 710 reviews

4.2 stars (710 reviews). Support made simple and scalable.

Free + Paid Plans Check Gorgias

Willdesk: Live Chat&AI Chatbot 4.9 / 793 reviews

4.9 stars (793 reviews). Convert with helpdesk, help center, Email inbox, WhatsApp, FB, Ins.

Free + Paid Plans Check Willdesk

Developer Details

Who’s Behind NS AI Chatbot?

NS AI Chatbot, Helpdesk & FAQs is developed by NestScale, headquartered at 70 Circular Road #02-01, Singapore, 049365, SG. Their official website, https://nestscale.com/, provides additional insights and updates. Since launching in 2022, the dedicated team behind NestScale has focused on delivering a scalable, user-friendly solution that prioritizes merchants’ support needs.

Additional Resources

Learn, Set Up, and Succeed with NS AI Chatbot

Ready to get started or want to explore deeper functionality? Here are some helpful links:

Final Thoughts

Elevate Your Store’s Customer Support & Efficiency

The NS AI Chatbot, Helpdesk & FAQs offers a feature-rich, flexible customer support solution for Shopify merchants aiming to enhance their customer service operations. With centralized inbox management, AI-powered automation, seamless integrations, and a mobile app, NestScale provides exceptional value. Its FREE plan is perfect for startups and small businesses, while the scalable BASIC, ADVANCED, and PROFESSIONAL plans cater to growing enterprises with advanced needs.

Join the many satisfied merchants who have transformed their customer support with NS AI Chatbot, Helpdesk & FAQs. Visit the NS AI Chatbot listing on the Shopify App Store today, and discover how intelligent, efficient customer support can drive your business forward.