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Enhance Your Shopify Store with Comprehensive Loyalty Programs
OMNI Memberships & Loyalty CRM Review
The OMNI Memberships & Loyalty CRM, developed by Wave Commerce, has received a 5.0 rating from 18 reviews. Launched on August 16, 2023, it empowers Shopify merchants to create and manage advanced loyalty and rewards programs, integrating both online and in-store experiences. Whether you run a small boutique or a large enterprise, OMNI’s versatile features enhance customer engagement, drive repeat sales, and streamline loyalty management.
Overview & Key Benefits
OMNI stands out among loyalty and rewards apps by offering an advanced rewards engine, seamless POS integration, and comprehensive membership management. Key highlights include:
- Advanced Membership Management – Including VIP tiers and paid memberships.
- Diverse Reward Mechanisms – Birthday campaigns, winback flows, and more!
- Automatic VIP Discounts – Apply VIP tier discounts at cart while still using discount codes.
- Multi-Channel Integration – Integrate with email marketing, SMS, WhatsApp, and CRM tools to drive engagement.
- Seamless POS Integration – Works with Shopify POS or third-party POS and ERP systems.
Choose the Pricing Option that Suits Your Business
Flexible Plans
| Plan Name | Price | Free Trial | Features |
|---|---|---|---|
| Basic | $49 / month | 30-day free trial |
|
| Regular | $195 / month | 30-day free trial |
|
| Pro | $325 / month | 30-day free trial |
|
| Custom | $650 / month | N/A |
|
Pros & Cons
Communicate with Shoppers Worldwide
Supported Languages & Global Reach
OMNI supports multiple languages, including English, Chinese (Traditional), and Chinese (Simplified). This multilingual support enables you to cater to a global audience, enhancing user experience and expanding your store’s reach across diverse markets.
Leverage Shopify Flow, Klaviyo, Gorgias, and More
Integrations & SEO
OMNI seamlessly integrates with Shopify Flow, Shopify POS, Salesforce CRM, Oracle Netsuite ERP, Klaviyo, WhatsApp, and ReferralCandy, streamlining your workflow across multiple platforms. Its robust integrations enable you to automate loyalty campaigns, synchronize customer data, and enhance your marketing efforts. This comprehensive integration ecosystem not only simplifies operations but also amplifies your store’s efficiency and customer engagement.
Real Merchant Feedback
Merchants consistently praise OMNI for its advanced loyalty features, seamless POS integration, and responsive customer support. They value the ability to customize reward programs and the comprehensive integrations with CRM and marketing tools, which help drive repeat sales and enhance customer retention. While the platform offers robust functionality, some users mention that the pricing may be steep for smaller stores and that custom plans require direct communication with support.
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Developer Details
OMNI is developed by Wave Commerce, headquartered at 10/F (1004-05), Kowloon Centre, 33 Ashley Rd, Tsim Sha Tsui, Hong Kong, HK, 00000, HK. Their official website, https://wavecommerce.hk/, offers additional insights and updates. Launched on August 16, 2023, the dedicated team behind OMNI has focused on delivering a scalable, user-friendly solution that prioritizes merchants’ loyalty and CRM needs.
Additional Resources
Ready to get started or want to explore deeper functionality? Here are some helpful links:
Final Thoughts
The OMNI Memberships & Loyalty CRM provides a comprehensive, feature-rich solution for Shopify merchants aiming to cultivate customer loyalty and drive repeat sales. With advanced membership management, diverse reward mechanisms, seamless POS integration, and robust multi-channel support, OMNI offers exceptional value for businesses of all sizes. Whether you’re just starting or looking to scale your loyalty programs, OMNI’s flexible plans and powerful integrations make it an ideal choice.
Join the businesses that have transformed their customer loyalty with OMNI. Visit the OMNI listing on the Shopify App Store today, and discover how powerful, integrated loyalty programs can propel your business forward.
