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Boost Your Shopify Store with Advanced Replay & Survey Tools
Peek! Better Replay & Survey Review
The Peek! Better Replay & Survey app, developed by CartKit, holds a commendable 4.7 rating from over 2,763 reviews. Launched on March 20, 2019, it provides Shopify merchants with powerful session replay and survey tools to understand customer behavior deeply. Whether you manage a small store or a large-scale e-commerce business, Peek! offers essential insights to enhance user experience, optimize conversion rates, and drive sales.
Overview & Key Benefits
- Convert Visitors into Customers – Replay full session recordings to understand user experience.
- Comprehensive Insights – Easy to read insights and ecommerce-specific segmentation.
- Post-Purchase Surveys – Build a connection with your customers with targeted surveys.
- Actionable Data – Take the guesswork out of conversion with clear insights.
- Centralized Feedback – Centralize survey responses to better understand user feedback.
Choose the Pricing Option that Fits Your Business Needs
Flexible Pricing Plans
| Plan Name | Price | Free Trial | Features |
|---|---|---|---|
| FREE | Free | N/A |
|
| GROWTH | $29 / month | 7-day free trial |
|
Pros & Cons
Communicate with Your Customers Effectively
Supported Languages
Peek! Better Replay & Survey currently supports English, allowing you to effectively communicate with your primary customer base. While it may have limited language options, the app’s powerful features ensure that you can still gather valuable insights and feedback from your users.
Leverage Powerful Tools to Enhance Your Store’s Performance
Integrations & SEO
Peek! Better Replay & Survey integrates seamlessly with Shopify, allowing you to record and replay customer sessions directly within your store. While it currently doesn’t support additional third-party integrations, its robust features provide a comprehensive solution for understanding and enhancing user interactions. Additionally, by analyzing customer behavior and feedback, Peek! indirectly supports SEO efforts by improving site usability and conversion rates.
Real Merchant Feedback
Merchants highly value Peek! Better Replay & Survey for its ability to provide deep insights into customer interactions on their websites, which helps optimize user experiences and boost conversion rates. They appreciate the availability of a free trial, comprehensive session replays, and the upcoming Heatmap feature. Additionally, the responsive and professional customer support team is frequently praised for delivering quick and effective assistance, along with complimentary extra sessions.
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Developer Details
CartKit is headquartered at 1250 Ave. Ponce De Leon, Suite 301 PMB #3002, San Juan, PR, 00907, US. Although there is no official website listed, merchants can reach out via the Shopify partners page for more information. Since launching on March 20, 2019, CartKit has been dedicated to providing Shopify merchants with insightful analytics and survey tools to enhance their store performance.
Additional Resources
Ready to get started or want to explore deeper functionality? Here are some helpful links:
Final Thoughts
The Peek! Better Replay & Survey app offers a comprehensive suite of tools for Shopify merchants aiming to understand and enhance customer interactions. With features like session recordings, actionable insights, and easy-to-integrate surveys, Peek! provides invaluable data to optimize user experience and drive sales. Its flexible pricing plans, starting with a Free option, make it accessible for businesses of all sizes.
Join the growing number of Shopify merchants who have transformed their stores with Peek! Better Replay & Survey. Visit the Peek! listing on the Shopify App Store today, and discover how detailed session insights and customer feedback can elevate your business.
