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Enhance Customer Support and Boost Engagement on Your Shopify Store
RT: WhatsApp Chat, Live Chat App Review
The RT: WhatsApp Chat, Live Chat app, developed by RoarTheme, boasts a commendable 4.6 rating from 914 reviews. Launched on August 12, 2019, this app enables Shopify merchants to seamlessly integrate WhatsApp and other popular messaging platforms into their stores, enhancing customer support and fostering stronger customer relationships. Ideal for businesses of all sizes, RT: WhatsApp Chat, Live Chat offers reliable communication tools to build trust and increase customer loyalty.
Overview & Key Benefits
RT: WhatsApp Chat, Live Chat stands out by providing a native and effortless communication solution for Shopify stores. Key benefits include:
- Multi-Platform Support – Communicate via WhatsApp, Telegram, Messenger, Viber, Skype, and Email.
- Unlimited Operators – Allow multiple team members to manage customer interactions simultaneously.
- Customizable Design – Tailor the chat widget to match your store’s branding.
- Performance Tracking – Monitor chat performance and customer satisfaction.
- Easy Installation – Integrates seamlessly with all Shopify themes, including customized ones.
By enabling real-time communication, RT: WhatsApp Chat, Live Chat helps merchants provide exceptional customer support, leading to increased sales and higher customer satisfaction.
Choose the Pricing Option that Suits Your Business
Flexible Plans
| Plan Name | Price | Free Trial | Features |
|---|---|---|---|
| Basic | Free to install | N/A |
|
| Premium | $6.99 / month | 7-day free trial |
|
Pros & Cons
Communicate with Shoppers Worldwide
Supported Languages & Global Reach
RT: WhatsApp Chat, Live Chat currently supports English, allowing you to interact with a broad audience. This ensures clear and effective communication, enhancing the overall customer experience on your Shopify store.
Leverage Popular Messaging Platforms for Enhanced Engagement
Integrations & SEO
RT: WhatsApp Chat, Live Chat seamlessly integrates with popular messaging platforms such as WhatsApp, Telegram, Messenger, Viber, Skype, and Email, providing a unified communication channel for your customers. These integrations ensure that you can respond to inquiries promptly, improving customer satisfaction and fostering loyalty. While SEO is not a primary focus, the enhanced customer engagement indirectly contributes to better store performance.
Real Merchant Feedback
Merchants appreciate RT: WhatsApp Chat, Live Chat for its reliable performance and easy installation. Users highlight the app’s ability to integrate multiple messaging platforms, making it a versatile tool for customer support. The customizable design allows businesses to maintain their brand identity, while the responsive customer support ensures any issues are swiftly addressed. Some users mention the additional charge for trademark removal as a minor drawback, but overall, the app is highly rated for its effectiveness and user-friendly interface.
Similar Apps
Shopify Inbox 4.7 / 5906 reviews
Dondy: WhatsApp Marketing+Chat 4.9 / 924 reviews
Tidio Live Chat & AI Chatbots 4.7 / 1938 reviews
Developer Details
RT: WhatsApp Chat, Live Chat is developed by RoarTheme, based in District 2, Ho Chi Minh, 700000, VN. While their official website is currently unavailable, you can learn more about their offerings through the Shopify App Store listing. Since its launch on August 12, 2019, RoarTheme has focused on providing reliable and user-friendly communication tools that cater to the needs of Shopify merchants worldwide.
Additional Resources
Ready to enhance your customer support? Explore the following resources to get started:
Final Thoughts
The RT: WhatsApp Chat, Live Chat app offers a robust and versatile communication solution for Shopify merchants aiming to improve customer support and engagement. With support for multiple messaging platforms, customizable design options, and reliable performance, this app caters to businesses looking to build stronger relationships with their customers. While the Basic plan is free to install, the Premium plan unlocks advanced features like performance tracking and custom styling, providing excellent value for growing stores.
Join the numerous merchants who have elevated their customer interactions with RT: WhatsApp Chat, Live Chat. Visit the RT: WhatsApp Chat, Live Chat listing on the Shopify App Store today, and discover how seamless communication can drive your business forward.
