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Boost Your Shopify Sales with Automated WhatsApp Cart Recovery
WhatsApp Chat & Abandoned Cart App Review
The WhatsApp Chat & Abandoned Cart app, developed by WATI: WhatsApp Team Inbox, has received a commendable 4.4 rating from over 124 reviews. Launched on September 11, 2020, it empowers Shopify merchants to recover abandoned carts and boost sales through automated WhatsApp messages. Whether you’re just starting or scaling your business, WhatsApp Chat & Abandoned Cart’s versatile features enhance customer engagement, reduce cart abandonment, and drive conversions.
Overview & Key Benefits
WhatsApp Chat & Abandoned Cart stands out by offering a suite of WhatsApp API tools designed to recover abandoned carts, confirm orders, and enhance customer communication. Key highlights include:
- Recover Carts & Confirm Orders – Automatically send WhatsApp notifications to recover abandoned carts and confirm orders efficiently.
- Personalized Messaging – Set up auto-replies and send customized messages tailored to your customers’ needs.
- WhatsApp Catalog – Showcase your products effectively through an organized WhatsApp Catalog.
- Shared Team Inbox – Improve customer service with a shared inbox, facilitating better team collaboration.
- Customizable Chat Widgets – Enhance customer engagement using fully customizable WhatsApp chat widgets.
Choose the Pricing Option that Suits Your Business
Flexible Plans
| Plan Name | Price | Free Trial | Features |
|---|---|---|---|
| Starter | $4.99 / month | 7-day free trial |
|
Pros & Cons
Communicate with Shoppers Worldwide
Supported Languages & Global Reach
WhatsApp Chat & Abandoned Cart supports English, allowing you to communicate effectively with English-speaking customers. While the current language support is limited, the app’s robust features cater to businesses aiming to enhance their customer engagement and cart recovery strategies in English-speaking markets.
Leverage Powerful Tools and Enhance Your Store’s Visibility
Integrations & SEO
WhatsApp Chat & Abandoned Cart seamlessly integrates with Zapier, Zoho CRM, Hubspot CRM, Woocommerce, Google Sheets, and Facebook Ads, enabling you to streamline your marketing and customer relationship workflows. These integrations ensure that your WhatsApp communications are synchronized with your existing tools, enhancing efficiency and effectiveness. While the app primarily focuses on communication and cart recovery, it indirectly supports SEO by improving customer engagement and conversion rates, which can positively influence your store’s online presence.
Real Merchant Feedback
Merchants appreciate WhatsApp Chat & Abandoned Cart for its easy integration with Shopify and the user-friendly setup that doesn’t require extensive technical skills. They value the app’s automation features, including automated responses and broadcasting, which enhance operational efficiency and customer service. The customizable chatbots, templates, and multi-agent support significantly improve customer interactions and team collaboration. Additionally, the app’s marketing and CRM tools are recognized for effectively boosting sales and customer engagement.
Similar Apps
Dondy: WhatsApp Marketing+Chat 4.9 / 925 reviews
CK: WhatsApp Chat & Abandoned 5.0 / 375 reviews
Pushdaddy WhatsApp, Live Chat 4.3 / 4193 reviews
Developer Details
WhatsApp Chat & Abandoned Cart is developed by WATI: WhatsApp Team Inbox, headquartered at Unit C5, 20/F, TML Plaza, 3 Hoi Shing Rd, Tsuen Wan, Hong Kong, HK, 00000, HK. Their official website, https://wati.io, provides additional insights and updates. Since launching in 2020, the dedicated team behind WATI has focused on delivering scalable, user-friendly solutions that enhance customer communication and engagement for merchants worldwide.
Additional Resources
Ready to get started or want to explore deeper functionality? Here are some helpful links:
Final Thoughts
The WhatsApp Chat & Abandoned Cart app provides a powerful, flexible solution for Shopify merchants aiming to recover abandoned carts and enhance customer communication through WhatsApp. With features like automated cart recovery, personalized messaging, and a shared team inbox, WhatsApp Chat & Abandoned Cart offers exceptional value at an affordable price. Its Starter plan is ideal for businesses looking to integrate WhatsApp into their sales and support workflows effectively.
Join the merchants who have transformed their customer engagement and boosted their sales with WhatsApp Chat & Abandoned Cart. Visit the WhatsApp Chat & Abandoned Cart listing on the Shopify App Store today, and discover how automated WhatsApp messages can help propel your business forward.
