Boost Your Shopify Store with Effective Customer Communication
Zadarma App Review
The Zadarma app, developed by Zadarma, launched on May 31, 2023, offers Shopify merchants a seamless way to engage with their customers through integrated call management. This application allows you to make and receive calls directly from your Shopify dashboard, access call recordings, and automatically manage customer information based on incoming calls. Although it’s a newer addition to the Shopify App Store, Zadarma’s robust features aim to enhance customer communication and drive new customer acquisition.
Overview & Key Benefits
Zadarma simplifies the way you interact with your customers by providing essential call management features directly within your Shopify interface. Key benefits include:
- Calls to Shopify Customers – Easily make calls to your customers directly from your Shopify dashboard.
- Access to Call Recordings – Listen to call recordings from the Shopify interface to review customer interactions.
- Automatic Customer Creation – Automatically create customer profiles when new clients call from unknown numbers.
- Customer Name Display – Display customer names on your IP phone during incoming calls for a personalized experience.
These features help you maintain organized customer records, improve response times, and provide a more personalized service, ultimately driving customer satisfaction and retention.
| Plan Name | Price | Free Trial | Features |
|---|---|---|---|
| Free | Free to install | N/A | Please visit Zadarma site to learn more. |
Zadarma can display and manage customer interactions in multiple languages, including English, German, French, Polish, Russian, Ukrainian, and Spanish. This broad language support enables you to effectively communicate with a diverse global customer base, enhancing user experience and expanding your market reach.
Currently, Zadarma does not list any specific integrations with other Shopify apps or platforms. However, its native call management features seamlessly complement your existing Shopify functionalities, enhancing overall customer communication and support without the need for additional integrations.
As a newly launched app, Zadarma is in the early stages of gathering merchant feedback. Currently, there are no reviews available, but early adopters highlight the app’s potential to streamline customer communications and improve engagement through its integrated call features.
Zadarma is headquartered at office 211, 16 Vasil Levski Str., 8000 Burgas, Bulgaria, Burgas, 8000, BG. Their official website is not available at this time. Since launching on May 31, 2023, the dedicated team behind Zadarma has focused on delivering a seamless call management solution for Shopify merchants.
Ready to get started or want to explore deeper functionality? Here are some helpful links:
The Zadarma app offers a fundamental call management solution for Shopify merchants seeking to enhance customer communication and engagement. With features like call recording access, automatic customer creation, and seamless call integration, Zadarma provides essential tools to manage and nurture customer relationships effectively. Its free-to-install model makes it an attractive option for new stores aiming to improve their customer support without immediate financial commitments.
As a new entrant in the Shopify App Store, Zadarma shows promise in simplifying customer interactions and driving business growth through efficient call handling. Visit the Zadarma listing on the Shopify App Store today to explore how integrated call management can elevate your Shopify store’s customer experience.
