Zoko WhatsApp Catalog & API

The Zoko WhatsApp Catalog & API app enables Shopify merchants to seamlessly integrate WhatsApp into their stores, enhancing customer communication, marketing, and support. With features like AI-driven order collection, catalog synchronization, and advanced customer targeting, it helps streamline interactions, boost sales, and improve overall customer satisfaction.

Streamline Your Shopify Store Communication with WhatsApp Integration

Zoko WhatsApp Catalog & API App Review

The Zoko WhatsApp Catalog & API, developed by Bourbon Science Inc., has received a 4.6 rating from 191 reviews. Launched on December 8, 2020, it empowers Shopify merchants to integrate WhatsApp seamlessly into their stores, enhancing customer communication, marketing, and support. Whether you manage a small online shop or a large enterprise, Zoko’s robust features help streamline interactions, boost sales, and improve customer satisfaction.

1

Overview & Key Benefits

Harness WhatsApp’s Power for Enhanced Customer Engagement and Sales

Zoko stands out by offering comprehensive WhatsApp integration, enabling merchants to manage customer interactions, automate communications, and leverage AI-driven tools. Key highlights include:

  • ChatGPT Integration – Automatically collect orders within WhatsApp using AI.
  • WhatsApp Catalog – Sync your Shopify catalog to your WhatsApp business number for easy product browsing.
  • Advanced Flows – Implement COD Confirmation and COD to Prepaid flows to generate more revenue.
  • Broadcast & Dynamic Segments – Target the right customers with tailored messages.
  • Comprehensive Features – Includes chatbots, notifications, and cart recovery to enhance customer engagement.

Choose the Pricing Option that Suits Your Business

Flexible Pricing

Plan Name Price Free Trial Features
STARTS AT $34.99 $4.99 / month N/A
  • Cart Recovery on WhatsApp
  • Order Notifications on WhatsApp
  • WhatsApp Click to Chat Button
  • WhatsApp marketing Opt-in
  • Requires paid ZOKO account
3

Pros & Cons

Evaluate the Highlights and Potential Drawbacks
Positive
  • Centralized Communication Across WhatsApp, Facebook, and Instagram
  • Superior Engagement with WhatsApp Broadcasts
  • AI Chatbots and Automated Order Updates
  • User-Friendly Interface and Seamless Shopify Integration
  • Responsive Customer Support and Continuous Updates
Negatives
  • Additional Charges for WhatsApp, Zoko, and ChatGPT separately
  • Requires a Paid ZOKO Account

Communicate with Shoppers Worldwide

Supported Languages & Global Reach

Zoko supports communications in English, enabling effective interactions with your English-speaking customers. While it excels in this primary language, expanding language support could further enhance your store’s accessibility to a global audience.

Leverage WhatsApp, ChatGPT, and More for Enhanced Functionality

Integrations & SEO

Zoko seamlessly integrates with WhatsApp, WhatsApp API, Instagram, Facebook Messenger, WhatsApp Catalog, and WhatsApp Pay, enabling a unified communication platform for your Shopify store. These integrations streamline customer interactions, automate order notifications, and enhance marketing efforts. Additionally, Zoko’s integration with ChatGPT allows for intelligent chatbots and automated customer support, elevating the overall shopping experience.

4

Real Merchant Feedback

Hear What Shopify Store Owners Are Saying

Merchants appreciate Zoko for centralizing communication across WhatsApp, Facebook, and Instagram, significantly enhancing team efficiency and customer interactions. The WhatsApp broadcast feature is praised for its superior engagement compared to traditional email campaigns. Features such as AI chatbots and automated order updates have been instrumental in improving customer satisfaction and conversion rates. Users also commend the app’s user-friendly interface, seamless Shopify integration, and responsive customer support, alongside continuous updates and new features that keep the app ahead of the curve.

5

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6

Developer Details

Who’s Behind Zoko WhatsApp Catalog & API?

Zoko is developed by Bourbon Science Inc., headquartered at 3297 Mill Springs Circle Northeast, Buford, GA, 30519, US. Visit their official website at https://www.zoko.io/ for more information and updates. Since launching on December 8, 2020, Bourbon Science Inc. has focused on providing scalable and user-friendly solutions to enhance Shopify store communications.

7

Additional Resources

Learn, Set Up, and Succeed with Zoko

Ready to get started or want to explore deeper functionality? Here are some helpful links:

8

Final Thoughts

Enhance Your Store’s Communication & Sales

The Zoko WhatsApp Catalog & API offers a comprehensive solution for Shopify merchants seeking to enhance customer communication and streamline marketing efforts. With features like AI-powered chatbots, automated order updates, and seamless integration with major platforms, Zoko stands out as a valuable tool for growing your online business. Its robust pricing plan ensures that even growing stores can benefit from advanced WhatsApp functionalities.

Join the merchants who have transformed their customer engagement with Zoko. Visit the Zoko WhatsApp Catalog & API listing on the Shopify App Store today and discover how integrated WhatsApp communication can elevate your business.

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